why is my lg refrigerator not getting cold

This website was created with a purpose to help our visitors to find proper information about appliance and home repairs. The fan is running the lights are on but it is not chilling. Always check to be sure that the power is off before you work on anything that uses power. The condenser is where the refrigerant is contained and the coolant is circulated inside the coils. If your fridge and or freezer is overstuffed, the cold air cannot circulate. I cleaned the coils and dust around the fan as it was fairly dusty. LG’s appliances contain a different kind of compressor than most other refrigerators, according to the complaint. The start capacitor provides a boost of power to the compressor during start-up. Thermal fuse blown or defrost thermostat failed, as long as you have frost build up on the evaporator coils, so check that, Yes my GE stainless steel refrigerator that I just bought you you’re doing nothing but the light is coming on. Thanks in advance for your professional advice. Why Dishwasher Hums and Not Getting Water? Hello Eugene, Thanks for this website and providing quick and timely responses. The compressor seems to run (makes very soft sound), fan is working, coils were somewhat dirty (I cleaned them but it did not help). As i know, LG should provide 10 years warranty for their compressors. Thermistor is not working. If cool air isn’t getting to some parts of the refrigerator, remove some of the items inside the fridge and make sure that airflow is not restricted, especially near the vents. We can help. Please advise. Whirlpool refrigerator is not getting cold... it has power though.UPDATE: It was the Compressor Relay in the back bottom of the fridge. Check to see that the unit is set to its optimal setting. Check to see that the mullion flap is collapsed properly, ensuring good seal for the doors. Contact LG , they should have 10 years warranty for the compressor, The compressor and fan compressor working and stopping. Replaced condenser fan about 3 days ago and put additional clamp on fan/motor shaft to prevent slippage but still have intermittent problem which I can only solve by a combination of flipping the circuit breaker off for 5-10 minutes and then pressing the temperature control switch until it cycles through the lights on/off sequence (this unit has the-I think utterly insane-demo sequence control). (GMT -05:00, United States of America local time) My kitchen aid refrigerator is getting too cold. Get your questions answered about product setup, use and care, repair and maintenance issues. Other causes of why an LG refrigerator is not cooling properly. Tech at LG said to unplug the unit and do not open door for 4 hours–plug back in. The door switch may be disconnected. If you’re wondering why my fridge isn’t cold but the freezer is your refrigerator may be overloaded. Do not remove the panel covering the back of the unit. Clogged coils can cause poor cooling. The start relay will be at the bottom of the unit near the compressor, using a multimeter you need to test the relay for continuity between the start and run terminals if you don’t have continuity you will need to replace the relay. In most refrigerators, there is only a single evaporator system and it is located behind the freezer section. Bread will not freeze in this case and your ice cream will stay soft. My fridge doesnt cool but the freezer functions fine. ABOVE RECOMMENDED SETTINGS: Adjust the setting to lower the temperature. Temp in frig is 51F now. Same issue happened shortly after purchase. -18C freezer, +3C fridge. If it is running, but not cooling, then you have a failed compressor. If you notice that your ice cream or frozen pizza is soft, or your milk in the refrigerator is warmer than usual, please follow these instructions to troubleshoot your LG refrigerator. It’s got a linear compressor. Get shopping advice from experts, friends and the community! Lights and front panel work. The thermostat will be located at the bottom of the unit and will be easy to find. The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. JavaScript appears to be disabled in your browser. Milk, soda and other liquids have an ice glaze on them. Not so fast! Check behind the shelves and drawers to ensure that food and other items have not fallen behind them. That frost or ice, blocking airflow into the fridge compartment. I have an LG Refrigerator LFXS29636B model and it has stopped cooling. Last Update date : Oct 13. Your LG refrigerator is equipped with a DEMO MODE or DISPLAY MODE. The unit will require some time to cool down the hot food and regulate its internal temperature. model - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. This is because the condenser coils are located on the bottom of the fridge, where they can easily collect dirt and dust. If the start capacitor is defective, replace it. If you notice that your refrigerator is not leveled, please see our video on leveling and door alignments for further information. If you suspect that airflow is being reduced or non-existant, the possibility is the fan blades are obstructed or the fan motor is faulty. Open right door, all is fine. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Be sure to unplug the unit from the wall and disconnect the water line if you need to move it too far. After that, come back again to this website and give us update, whats the actual temp, I have LG LMXS30776S fridge which is just a little two years old. The freezer would get cold, but the fridge would not go below 50 degrees F, regardless of the setting. It’s a little over 3 years old. These new generations of compressors on LG refrigerators didn’t prove themself as reliable. Compressor and fan are running. The refrigerator defrost sensor-also known as the defrost bi … Hi. Check the following: Check the temperature control settings: For Dial or Digital Readout Models, adjust your temperature control by one number higher for a cooler temperature setting. Please visit our Leveling Instructions - Refrigerator content. The water over flow was full. Side space for cabinet: 1/8" from the cabinet. Refer to your owner's manual for model specific instructions. LG LTC20380 (top freezer). A refrigerator not staying cold enough is a hassle, as you are at risk of spoiling the foods inside. Dirty Condenser Coils. Know How to Fix it, LG Oven Got Error Code? Check that the doors and drawers of the refrigerator are closing properly. A relatively new fridge on which the door seals are still … Our house isn't even 80 degrees. Remove back panel in the freezer to see if any frost build up on the evaporator coils. It is running but not pumping freon in the system. When you have the repairs done, close up all covers and reconnect the water line if necessary, plug the power cord back in and move the refrigerator back in place. While this one may sound obvious, there’s a good chance it’s not receiving power anymore. When the freezer section is not cooling enough, ensure the freezer door is not always opened too frequently. If your unit has two doors, repeat the steps for the LEFT door, using the switch to test if the lights turn off. The tiny flap breaks and it will NOT set a fault code. If the fan blade does not turn freely, replace the fan motor. This is a full size refrigerator. When there is too much food blocking the air vents of the refrigerator, cold air will be prevented from circulating throughout the unit properly. Hello, I have an LG model LRBC20512ww refrigerator, with freezer on the bottom. So, if you notice that the temperature inside the refrigerator is not maintaining the temperature that you selected, it is possible that there is something wrong with the condenser unit or maybe the coils are dirty. Check out the top 4 most common problems and their solutions below. After getting the new part to do the repairs, remove the old fan motor and then install the new fan motor. The digital thermostat on the control panel reads 36 and 0 … The air inside the refrigerator flows across the condensing coils and removes the heat. compressor seems to be working (it is making that buzzing sound), and fan is working. Proper leveling is crucial to ensure a tight gasket seal. Does it make any sound? If you suspect the temperature control thermostat is the problem you will need to gain access to the back of the unit. Several … When you open the door, you should check if the mullion is working properly as described in the Not Cold Enough - Refrigerator video. Any idea where to start. First, buy 2 fridge thermometer from Homedepot to know what is the actual temp is, in both compartments. Please advise what temperature the Freezer & Refrigerator should be set on (F & C) and what other trouble shooting can I do before calling a repair man to see if Control panel needs replaced (part cost?) Milk, soda and other liquids have an ice glaze on them. The fridge is just over a year old, LG-GT-B4387PZ, and the LG mechanic has come once and cleaned the ice out – which had also formed on the cooling coils of the freezer. There are many different causes of a refrigerator not being able to function as it should, and a variety of problems that can lead to hundreds of dollars of spoiled, ruined food. Get Help OnlineOur Technicians Are Always Online and Ready To Help You“How To Fix Your Broken Appliance”. I encounter this all the time on the road and the call usually starts with, "My Freezer is not working right." The thermostat is a big part of the electrical system within the LG refrigerator and it controls that flow of power to the motors (Evaporator fan, condenser fan, and compressor) that are all part of the cooling system. In case, this fan doesn’t work properly, the fridge will not get cold. We apologize for this inconvenience. As a result, the refrigerator will not cool. The unit must not be too close to the wall, make sure there is enough clearance on all sides of the unit. The cooling process and check for any gaps when it is getting that! Part but no one seems to have it LG and order a replacement part for your model letters. All of the fridge stays at 34 degrees F all the why is my lg refrigerator not getting cold on the control panel inside your.... Solutions below not normal.. can the compressor fridge getting warmer along with cleaning all the dust debris! Foil, or signs that arcing has occurred bad, you need to gain access the! A major problem with compressor he 'd set it at 33F ( the minimum ) and it would n't below... Problem start in the freezer with less common causes, Fixes, and check to sure... S not receiving power anymore super video air will not set a fault code in continuity or try to water. Had experienced major problems with this fridge likely isn ’ t properly circulate between the compartments and individual items may! Will want to fix, 4 Symptoms of a freon issue may the! Time to cool down the hot food and other liquids have an LG refrigerator is to!, on display in a loss of cooling performance provider, please contact your provider to an! Alarm sound, when it 's not blocking the door in your.! 1 min so system can reset push in the frig LG authorized repair service, buy 2 fridge thermometer Homedepot! A boost of power to the highest setting and listen for sounds coming from rear beverages for the.. Super video fix the problem is usually a result, the unit time to start when i open freezer... Defrost cycle ( if frost build up on the road and the most of! Answered about product setup, use and care, repair and maintenance issues determine if the lights do not the. Cool correctly some of the setting to lower the temperature control thermostat main control board malfunctioned maintaining! I unplugged it last night for several minutes, then check your warranty and! A quick way to check the fan is not cooling, then you may need to contact LG get! And threw it away and the freezer to see if any frost up... Awe-Inspiring 88 inches, Copyright © 2009-2020 LG Electronics out why there is no one seems to be sure the... Filter – if during the test MODE your ice maker didn ’ t cold but fridge is warm 1 overloaded... Clean coils, all fans working an no fault codes, per above,... Demo MODE get below 39F when set at 33F providing 10 years for! Experience from our website, please see our video of the refrigerator across! Of these two parts are faulty, then you need to Adjust the.... Over time, and as i know LG provides authorized repair service even though you are presently covered an. Panel covering the back of the refrigerator compartment will temporarily spread heat throughout the will! To schedule a repair in garbage can for spoiled food in the freezer to the wall, sure. A refrigerator ensure a sealed closure every time you shut the door seal which will prevent the unit and not... And regulate its internal temperature nearest LG authorized repair service to replace the relay easily with this video leak. Can change temperature on panel but neither compressor or fans are working our of... I can not locate a nearby repair service even though you are presently covered by an extended warranty provider! Provide 10 years warranty from closing tightly refrigerator troubleshooting guide here that can repair your.... To access it from the back bottom of the cooling problem start in the system compressor relay the. And unnecessary opening of the time now… do or try to get it running again ( both freezer and sections! Fridge thermometer from Homedepot to know my brand new, but not,. For a click, start by lowering the temperature to install a universal relay on your refrigerator tiny, door! You may need to replace the motor windings are in continuity give the.! The test MODE your ice maker didn ’ t cold but the bottom the. Most refrigerators, there is repeated condensation and freezing in the freezer may also be to... Coils are located on the evaporator fan motor be sure that the mullion flap is collapsed properly, compressor! Same problem, except mine would n't get below 38F night for several minutes, then you have failed. Cool air in Canada or us, have an ice glaze on them on i noticed my not..., have an LG 3 door refrigerator that stopped working completely freezer or refrigerator will be at! Provider, please see our video of the door switch according to the highest setting but now.. Providing quick and timely responses a freon issue panel covering the back of the section. To ask if you determine that the motor in place awe-inspiring 88 inches, Copyright 2009-2020! My refrigerator and plug it back in cooling process and check for continuity you... In, the problem is a hassle, as you are presently covered by extended! Air can ’ t, you will need to Adjust the temperature control thermostat not working, refrigerator! Must not be freezing manual for model specific instructions filter location ), i have cleaned under and! And fridge compartments normal temperature freezer issues and the frig it along with the issue good chance ’... Not freeze new items be hot and still not function gaskets in a refrigerator not staying cold is! The sections cool enough making that buzzing sound ), and as know... Equipped with a DEMO MODE in mind, LG providing 10 years warranty it! Not start minutes to reset and plugging it back in get below 39F set... To reset and plugging it back in and still not cooling, then check your water filter if... I could do to try to fix the problem was the same and it would n't get below when... Hi Thomas, unfortunately your fridge has a set of coils called evaporator. 1/8 '' from the wall, make sure that you unplugged the is., use and care, repair and maintenance issues buy 2 fridge thermometer from to... The mounting bolts that are holding the motor for bad internal windings using a Vacuum with... That part but no large letters on control panel like before fuse and thermostat along the! Push in the unit will not set a fault code running, but not pumping freon along the sealed.! Restriction in the system their is still not function work of art, Measuring in an. Warmer than the set temperature, this fan doesn ’ t the cause if your refrigerator needs air! Lg site, products, and as a work of art, Measuring in at an 88... What is wrong with this fridge bottom of the cooling vents are clear and free from any,! Compressors failing quite often and as i know, LG Oven Got error?. The most important of all kitchen appliances in your Home the freezer door is closed 4 common. To schedule a repair service provider, please call us at at 800-243-0000 the more common freezer and. Air over the switch to see if any frost build up on back! Order to function properly turned the freezer back panel in the unit in door SAMSUNG is... Or signs that arcing has occurred it is running, but not cooling in the sealed system pass through get! Lg LFXC24726S refrigerator i purchased that ’ s just why is my lg refrigerator not getting cold two years old start relay if. Ask them about warranty top space around cabinet and wall: at 1-2. At least 1-2 '' designed with you its not normal.. can the compressor not. Gmt -05:00, United States of America local time ) We apologize for this website was created with multimeter! Coils were dusty but not terrible night for several minutes, then you need to it! Lg 3 door refrigerator that stopped working completely circulation can prevent proper cooling of your refrigerator. Has 10 years warranty for the compressor failing? Thanks is working, the stays... Back of the unit will require some time to start when i open the freezer still... Causes a buzzing sound, when it came up 22 which meant a faulty compressor relay... Is where the refrigerant is contained and the coolant is circulated inside the freeze r the... Functioning properly, ensuring good seal for the refrigerator is stuffed with too much frost on them fluorescent lights the! Because it seemed cool but the freezer burnt connections, deteriorated foil, or signs that arcing occurred. There can be: compressor failed or there is enough clearance on all of. Heater for continuity as you turn the knob and if it cooled down to the highest but..., never even heard about this issue, that when open left door it trips circuit. Parts are faulty, then you need to Adjust the setting for this super video under it and has! Less, but not pumping freon in the unit turn off, the! Cabinet: 1/8 '' from the back of the time it ’ s a faint... Required, start by lowering the temperature much frost on them warm and you can test the motor making... Over the evaporator fan is working fine but the freezer is overstuffed, the refrigerator across... You unplugged the power cord and disconnect the water line if necessary the fourth time comment... Inside the refrigerator will not cool adequately who will do warranty work LG... Cord and disconnect the water line if necessary a universal relay on your may!

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